{"xsrfToken":"71f9789515c8174302a55e086870dbcbba1945ab_lout","branding":{"id":"3","key":"csp","name":"Intelity Customer Support Portal","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2c45de","headerLinkHoverBGColor":"#2c45de","headerBadgeColor":"#2c45de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"csp","projectId":15027,"serviceDeskId":3,"name":"Intelity Customer Support Portal","description":"<p>Welcome! You can raise a request for Intelity Customer Support Portal using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"61","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":15665,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15665","groups":[17],"key":""},{"id":"62","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":15655,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15655","groups":[17],"key":""},{"id":"63","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":15659,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15659","groups":[17],"key":""},{"id":"56","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":15640,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15640","groups":[17],"key":""},{"id":"60","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":15647,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15647","groups":[],"key":""},{"id":"57","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":15656,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15656","groups":[],"key":""},{"id":"59","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":15669,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15669","groups":[],"key":""},{"id":"58","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":15661,"iconUrl":"https://intelity.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/15661","groups":[],"key":""}],"reqGroups":[{"id":17,"name":"How can Intelity Support help you?"}],"orderMapping":{"17":[56,61,62,63]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"afef0a90-b3f2-3b2b-8b3d-6bca47a9575d","appLinkName":"","appLinkUrl":"","spaceKey":"SG","spaceName":"Support Guides","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CSP","serviceDeskId":3,"kbLinkDomainURLs":["https://intelity.jira.com"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYjdhZmRmNy02Yzc2LTQ5ZjItOGUwNy04NTliYTQxNTEzZmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xNTAyNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc0MDYzMjMsIm5iZiI6MTc0NzQwNTEyM30.gU9CVIMOwUtHXzsuzrnHfmQHNw2C2i_mhEf75VsAwoQ","targetCollection":"upload-project-15027","endpointUrl":"https://api.media.atlassian.com","clientId":"0b7afdf7-6c76-49f2-8e07-859ba41513fb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"1e4f7b3f-4493-45f2-8ea0-018515a78674","name":"Android Tablet","description":"All the Articles related to Android Tablet will be listed under this category.","categoryUrl":"https://intelity.jira.com/servicedesk/customer/portal/3/topic/1e4f7b3f-4493-45f2-8ea0-018515a78674","lastUpdated":"1747330785353","createdAt":"1747330683848"},{"id":"a2e55ea9-f8f0-48c1-9438-72dab151ce37","name":"Apple iPad","description":"All articles related to iPads are listed here","categoryUrl":"https://intelity.jira.com/servicedesk/customer/portal/3/topic/a2e55ea9-f8f0-48c1-9438-72dab151ce37","lastUpdated":"1747331202757","createdAt":"1747331183125"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://intelity.jira.com/wiki","kbLinkDomainURLs":["https://intelity.jira.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}